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faq

RETURN POLICY

Eligible items (excluding swimwear) may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received. House of Ego will not accept any returns after 30 days.

 

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all House of Ego and product tags attached. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact uswithin 24 hours of receiving your package.

 

Merchandise purchased online can be returned via mail.  We recommend shipping packages back with a tracking number, lost packages without proof of receipt will not be given return credit

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